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  1. (IMPORTANT) Purchase quantity shall be per carton basis:
    a. Powder: Multiplier of 20 kg (1 carton)
    b. Capsules #00: Multiplier of 90 bottles (1 carton)
  2. The prices stated on product page are in EXW (Ex-works) term Pontianak, Indonesia excluding shipping cost by air.
  3. Shipping cost (door to door) up to buyer’s address is calculated automatically during checkout. Please contact us if you have preferred shipping company and we will adjust the price accordingly.
  4. We only accept payment method via Debit / Credit Card, Paypal, and Bank Transfer. Please contact us if you would like to make payment (above $50,000) via Letter of Credit
  5. Every shipment batch is accompanied by Laboratory Report.
  6. Lead time is 5 days upon receipt of payment.
  7. Product shelf life 12 months from the manufacturing date.
  8. Seller retains the rights to reject shipment if the country / state of shipment does not allow importation / disitribution of Kratom Powder. Any payments made will be refunded in full amount.
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